We hope you're happy with your purchase but in the event you
need to return an item, returns are accepted on merchandise that is in
original, unused condition (including all packaging and tags) within 20 days of
purchase. Shipping charges are not refundable. Returns of handbags, dresses and
other items must have the 151 Boutique original tags attached. If these items
are returned without the 151 Boutique original tags, they will be sent back to
the customer.
**Enjoy FREE RETURN SHIPPING when you use our pre-paid UPS domestic return
label and choose to have your return total refunded in the form of 151 Boutique
store credit.**
If you would like for us to refund your original payment method and use our
pre-paid domestic return label, we will deduct $8.95 from your return total. If
you do not use our pre-paid return label, no return fee will be deducted. If
you opt to use your own shipper, we suggest that you use a traceable carrier.
Returns will be processed within 10 business days from the
date we receive your package at our warehouse.
151 Boutique offers fast and easy online returns. Follow these steps to
return an item:
1) Log into "Your Account." Click on the "View Previous
Orders" and, under the "Order Status" section, find the order
for which you want to create a return and choose "Order Details" Then click the
"Request a Return Merchandise Authorization" button. Items returned
without an RMA number will be sent back to the customer.
2) Choose the item(s) you would like to return and fill out the reason for
return section. Note: You MUST indicate which form of return you prefer. Either
store credit with free return shipping, refund of original payment method with
shipping label or refund without shipping label. RMA requests without a method of return selected will automatically processed as store credit with free return shipping.
You can check the status of your RMA request through the "View Previous
Orders" area of your account. If your request is approved, you will receive a
Return Merchandise Authorization number.
Please DO NOT return products until you receive a Return Merchandise
Authorization number.
3) If you choose to enjoy our Free Return Shipping, a shipping label will be
e-mailed to you in a separate e-mail after you receive your RMA number.
4) Pack the return and the return confirmation page in the original package,
if possible. The return confirmation page is required for accurate return
processing.
5) Tape the return label securely to the box.
6) Take your package to any
UPS location or give your package to any UPS driver making a regular pickup or
delivery at your residence or place of business. Find your nearest UPS location
at www.ups.com/dropoff.
All of our items are in pristine
condition when shipped, should we feel that the items are returned in a
worse state as when they left, we reserve the right to not accept your
return. Footwear returns and exchanges must include the original shoe
box in its original condition and without postal labels. Damages to or
omission of this box from your return/exchange may result in a fee.
PLEASE NOTE: Shipping and handling charges are non-refundable.
All marked-down items & bath and body items are FINAL SALE.
Note: Returns that are received without the return confirmation form
included will be processed as 151 Boutique store credit.